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TBO Tek reports 29pc YoY revenue growth for Q3 FY25, achieving INR 422 cr – ET TravelWorld

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TBO Tek, a leading global travel distribution platform, announced its unaudited financial results for Q3 and 9M FY25, reflecting a solid performance. The company achieved a 29per cent year-on-year (YoY) revenue growth to INR 422 Cr, driven by strong expansion in its hotel and ancillaries segment and advancements in AI and technology.

TBO Tek’s performance in Q3 FY25 reflects the company’s ongoing efforts to grow its international business, particularly in Europe, the Middle East, and Latin America. The company’s focus on AI and technological innovation has proven successful, with AI-powered automation significantly enhancing business operations.

Notably, outbound calling automation has increased speed by five times while cutting costs by approximately 50 per cent compared to manual processes. Additionally, 45 per cent of supplier notifications are now automatically processed with 99.5 per cent accuracy, demonstrating the effectiveness of the company’s technological investments. The company has also recorded an impressive Net Promoter Score (NPS) of 70 for international markets, a clear indicator of service excellence.

TBO Tek continued to expand its geographical footprint with new legal entities established in Indonesia, Greece, and Israel in Q3 FY25 to support regional growth plans. The hotel and ancillaries segment continues to perform strongly both in India and internationally, with the company’s next-generation booking engine, H-Next, being rolled out in phases to improve conversion rates.

The company’s smart search feature, powered by AI, provides faster and more relevant search results, and the AI-driven voice bot for outbound calling has enhanced operational efficiency.

Visas, connectivity and collaborations, these topics made for top discussion points at the Outbound Tourism Summit organised by FICCI, where representatives of diplomatic missions and outbound tourism industry players discussed the rapid growth of outbound tourism among the Indians. A FICCI – Nangia Andersen Knowledge Paper on Outbound Tourism was also released at the occasion.

Despite a challenging forex environment, which led to a slight dip in profit after tax (PAT), the overall financial results remain positive. TBO Tek remains confident in its growth trajectory, bolstered by technological advancements and expanding market reach. Ankush Nijhawan, Co-founder and Joint MD, TBO Tek, stated, “We are pleased with our Q3 performance, particularly in the Hotels & Ancillaries segment. With the continued rollout of initiatives like Platinum Desk, we aim to drive further growth in this segment.”

Gaurav Bhatnagar, Co-founder and Joint MD, added, “Our international growth is strong, especially in Europe, and our AI and technology initiatives are delivering results that improve user experience and operational efficiency.”

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  • Updated On Feb 12, 2025 at 05:20 PM IST
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  • Published On Feb 12, 2025 at 05:20 PM IST
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  • 2 min read
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